**Product Recall** Apple Three-Prong AC Wall Plug Adapter

Affected Model.

Apple has determined that, in very rare cases, the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched. This wall plug adapter shipped from 2003 to 2010 with Mac and certain iOS devices, and was also included in the Apple World Travel Adapter Kit.

Customer safety is always Apple’s top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new adapter, free of charge. We encourage customers to exchange their wall plug adapter using the process below.

Identifying your wall plug adapter

Compare your adapter to the images below. Affected three-prong wall plug adapters are white, with no letters in the inside slot where it attaches to an Apple power adapter. New adapters are white with gray on the inside portion that attaches to the power adapter.

Note: Apple USB power adapters are not affected by this

Exchange Process

Please choose one of the following options below. We will need to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance. Finding your device serial number is easy.

• Find an Authorized Apple Service Provider.
• Make an appointment at an Apple Retail Store.
• Contact Apple Support.

Customers who purchased an Apple World Travel Adapter Kit should use one of the options above to exchange their affected three-prong wall plug adapter.

Additional Information

This program does not affect your statutory or warranty rights.

AC wall plug adapters designed for use in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil may be part of the Apple AC Wall Plug Adapter Recall Program.

Safety Warning ⚠️ As increasing rise in USB Plug Exploding⚠️

We have heard about a rise with cheap counterfeit USB Plugs Exploding while been plugged in to the mains, The plugs are overheating and exploding out of the socket across the room which could cause severe injuries should it make contact with anybody.

Credit: WhizzKid Repairs

Please be sure to check all accessories and make sure there safe to use. WhizzKid Repairs do not handle these accessories and only use safe mark products.

The plug in the above picture is a plug that was sourced from China by WhizzKid Repairs and it clearly shows how dangerous the products really are.

How do they get away with selling this kind of products in the UK!

Stay Safe Guys

Christmas Opening Times

WhizzKid Repairs would like to wish all customers new & old a Merry Christmas and a Happy New Year, We hope to have your continued support throughout 2019.

We have listed the Closure dates over the festive period for WhizzKid Repairs but please note. These dates are due to family commitments and not us just been lazy haha.

We will have some January sales on when we return back too and also be stocking more branded parts for other devices.

So please make sure you have the best time possible and please please keep your mobile safe while we are closed.

Thanks for your support

Lee & Chelsea

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O2 blames data outage on third-party supplier.

British mobile telecoms operator O2 said a software issue at a third-party supplier caused a data outage Today Thursday 6th December 2018 and it was working to fix the issue “as quickly as possible”

O2, which is owned by Spain’s Telefonica said customers of Tesco Mobile, Sky Mobile, Giffgaff, LycaMobile & TalkTalk Mobile which all use its network, were also affected by the outage.

O2 said other operators around the world were affected, but did not identify any companies.

Users of O2 services, who were unable to access the internet or apps that require an internet connection,

Britain’s second-largest mobile operator initially said in a tweet that it was looking into issues with data and voice service usage. It later said in a separate tweet that voice calls were working properly.

One of O2’s third-party suppliers has identified a global software issue in their system which has caused the impact on the services.

New iPhone XS 2018 release date, price & specs rumours

Apple will be launching its next iPhone at an event on 12th September. Here’s all the news and rumours about Apple’s new iPhones for 2018 (aka iPhone XS or iPhone X Plus): their release date, new features, design, price & tech specs

Picture Credit: Apple Website

Apple’s next batch of iPhones will be announced at a launch event on 12 Sept in California. We expect to see three new iPhone X-style handsets, including a larger iPhone X Plus and a cheaper LCD model.

Apple hasn’t officially stated that iPhones will be unveiled – the web page merely calls it an ‘Apple Special Event from the Steve Jobs Theater’ – but it’s an extremely safe bet. The lack of a new iPhone would disappoint fans, analysts and journalists, and lead to a drop in Apple’s share price.

If you want to know more about the forthcoming phones, you’ve come to the right place. In this article we round up all the news about the new iPhones’ release date, names, prices, design changes, tech specs and new features. Red and blue dummy models have leaked, while multiple sources now predict Apple Pencil support.

You can add the event to your calendar by clicking this link

Damaged or blocked iPhones needed?

Do you have a old damaged iPhone in your drawer that your no longer going to use? Have you forgotten you Apple ID causing it to be dead due to activation lock?

We are looking for iPhone 5 and upwards so we can test all our products before sending them to customers

If you do have some then we kindly ask you to notify us and tell us what you have and we will be happy to chat. PLEASE NOTE WE DO NOT BUY STOLEN MOBILES

You can email us at whizzkidrepairs@gmail.com or go to http://www.whizzkidrepairs.co.uk and go to the contact us page.

Thank you for your cooperation

Apple ID has been locked Email Scam

created: 21st May 2018 14:36. Updated: 21st May 2018 17:52
By Lee O’Connor

A new scam has arrived is been distributed around making our customer concerned thinking there Apple ID will be disabled within 24 hours if they don’t reply.

If you receive this email please don’t open the attachment that’s is enclosed this email.

A Apple spokesman comfirmed this a virus and advises no customer to open the attachment. They confirmed Apple does not start emails with “Dear (email address)” they said they have loads of calls regarding this and some people are receiving 3 times a day. They also confirmed if you Apple ID was locked then you wouldn’t receive a email regarding this, you would find out when you tried to log in and would then have to contact Apple support.

There a various variants of this type of email (together with the ‘you have a virus’ scams). Never click on a link or follow up a phone number in emails or pop-ups of this type. Although Apple do own Apple.co.uk they always send emails from Apple.com – it’s very easy to fake the ‘From address on email’

If you want to check you Apple ID then please Check by clicking here.

If you would rather contact Apple support then please Click here

What to do if your iPhone is hit by the Black Spot of Death Message

Published: 14th May 2018

Updated: 20th May 2018

Users of iPhone have been warned of an iMessage bug that will cause your phone to become completely unusable.

Dubbed the “Black Dot Of Death” when received the message will overload your iPhone with thousands of hidden Unicode text.

You won’t be able to re-open the messages app to delete it and there is no easy way to delete the message once you receive it.

If you receive the message and all it contains is a black dot, when you click on the dot it will make the screen go completely blank until Apple issues a fix for you.

If you have been hit with the Black Dot of Death, there are a few ways you can delete it.

One is to force close the messenger app, use 3D Touch from the home screen to select a new message, then cancel out of it. From there you should be able to go to the list of conversations on iMessage and safely delete the conversation containing the Black Dot.

If your phone doesn’t have 3D Touch, you can use Siri to reply to the message until the original “Black Dot” message is pushed out of the visible part of the conversation on the screen. Then you will safely be able to delete the conversation.

The only official Snapchat instruction manual is buried in its IPO filing

Snap Inc. filed to go public today, and part of the paperwork involved in setting up its initial public offering includes visual descriptions of how the Snapchat app actually works. This is neat development, if only because Snap has long prized its obtuse design as a hip badge of honor for younger smartphone owners. Now, these illustrations are offering a fascinating inside look at how every facet of Snapchat is built and to what end. It will surely be useful for the many Wall Street investors who have likely never used Snapchat and would be incapable of wrapping their heads around it even if they tried.For all the flak CEO Evan Spiegel and crew have gotten over the years for “bad design” or “crappy UI,” these descriptions also make clear that every part of the app has a distinct purpose and every screen a carefully constructed layout. Here, for instance, is how Snapchat constructs its home screen, which notably was the first mainstream social app to open straight into a camera:

Credit: Snap Inc

It’s also a testament to the ever-expanding complexity of the app that Snap put together multiple versions of these diagrams to fully explain every bit of the software. There’s illustrations detailing how lenses work, including sponsored lenses from companies like Taco Bell. There’s also detailed breakdowns of the “send to…” screen and the chat window.

Here’s the rest of the illustrations found in Snap’s S-1 filing, which you can read in full here. 

By Nick Statt – The Verge

Apple’s Ability to Hire Foreign Workers May Be Impacted by Trump Overhaul of Work-Visa Programs

United States President Donald Trump and his administration have drafted an executive order that intends to overhaul the work-visa programs that various technology companies — including Apple — rely on to hire tens of thousands of employees each year.

According to a draft of the order acquired by Bloomberg, affected visa programs include L-1, E-2, and B1. Directly affecting tech companies is H-1B, which lets companies like Apple hire appropriately skilled workers for specific jobs when there is a dearth of local talent available.

Image Credit: @MacRumors

Falling in line with Trump’s “America first” intentions, which previously ignited reports of Apple turning to U.S.-based iPhone manufacturing, the order explains that the country’s policy on immigration should not give priority to foreign workers. Its intent aims to prioritize and protect American workers, as well as their current and future jobs.

“Our country’s immigration policies should be designed and implemented to serve, first and foremost, the U.S. national interest,” the draft proposal reads, according to a copy reviewed by Bloomberg. “Visa programs for foreign workers … should be administered in a manner that protects the civil rights of American workers and current lawful residents, and that prioritizes the protection of American workers — our forgotten working people — and the jobs they hold.”

Although some companies use the visa programs to find high-skilled talent overseas, Bloomberg notes that allegations in recent years have claimed that the system can be abused to simply hire workers at a cheaper rate “to fill jobs that otherwise may go to Americans.” Outsourced workers in India are said to be the main targets of the H-1B visa, filling in the technology departments of large corporations “with largely imported staff.”

Since the executive order is only in the drafting stages, it’s not yet clear how much force or backing it would receive if made official. According to Ron Hira, an associate professor at Howard University, companies who potentially use the work-visa programs to hire cheap labor will be affected most, likely ending up having to pay more to their employees if the order is signed. Companies using the programs to legally hire skilled workers may be able to find alternative visas elsewhere, but the intent to make the process more difficult is clear.

“If firms are using the program for cheap labor, I think it will affect them and they will have to pay workers more,” said Ron Hira, an associate professor at Howard University. “If tech firms are using the program for specialized labor, they may find there are more visas available.”

The current legislation caps workers who can enter the U.S. each year at 85,000, including educated workers with college degrees. According to the most recent data available, workers with H-1B visas at companies like Apple, Google, and Microsoft are paid more than $100,000 per year, while outsourcing firms reportedly intent on hiring for quantity over quality are said to pay workers less than $70,000 annually.

Trump’s order aims to bring transparency to these issues, with the intent to publish reports “with basic statistics on who uses the immigration programs within one month of the end of the government’s fiscal year.”

Today’s news comes a few days after Apple CEO Tim Cook responded to the immigration executive order signed by Trump on Friday, which left refugees and immigrants stranded at airports around the country over the weekend. In a letter to employees, Cook said that Trump’s order is “not a policy we support,” and that the company has “reached out to the White House to explain the negative effect on our coworkers and our company.”

By Mitchel Broussard – MacRumors