Tag Archives: UK

**Product Recall** Apple Three-Prong AC Wall Plug Adapter

Affected Model.

Apple has determined that, in very rare cases, the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched. This wall plug adapter shipped from 2003 to 2010 with Mac and certain iOS devices, and was also included in the Apple World Travel Adapter Kit.

Customer safety is always Apple’s top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new adapter, free of charge. We encourage customers to exchange their wall plug adapter using the process below.

Identifying your wall plug adapter

Compare your adapter to the images below. Affected three-prong wall plug adapters are white, with no letters in the inside slot where it attaches to an Apple power adapter. New adapters are white with gray on the inside portion that attaches to the power adapter.

Note: Apple USB power adapters are not affected by this

Exchange Process

Please choose one of the following options below. We will need to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance. Finding your device serial number is easy.

Customers who purchased an Apple World Travel Adapter Kit should use one of the options above to exchange their affected three-prong wall plug adapter.

Additional Information

This program does not affect your statutory or warranty rights.

AC wall plug adapters designed for use in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil may be part of the Apple AC Wall Plug Adapter Recall Program.

Apple App Store prices rise in UK, India and Turkey

Apple is to put up the price it charges for apps in the UK, India and Turkey.UK costs will numerically match those of the US, meaning that a program that costs $0.99 will now be 99p.

That represents a 25% rise over the previous currency conversion, which was 79p.

“Price tiers on the App Store are set internationally on the basis of several factors, including currency exchange rates, business practices, taxes, and the cost of doing business,” it said.

“These factors vary from region to region and over time.”

The rise will also affect in-app purchases but not subscription charges.

A spokeswoman for Google was unable to comment about whether it had plans to alter prices on its Play store for Android apps.

Publishers’ choice

Apple had already adjusted the UK prices of its iPhones and iPads in September and then its Mac computers in October by a similar degree.

Other tech firms to have announced price rises in the country in the months following the Brexit vote – which has been linked to a fall in sterling’s value – include Microsoft, Dell, Tesla and HP.

To mitigate the impact of the latest increase, Apple is introducing new lower-price tiers.

Publishers will be able to charge users 49p or 79p for purchases but will have to re-price their products to do so.

“I don’t think many publishers will respond to that change,” commented Ben Dodson, an app consultant and developer of Music Tracker among other software.

“It’s just throwing money away and there’s no reason to give people in the UK a discount.

“I won’t be discounting my own apps.”

At present, $1 trades for 82p.

India is facing the biggest rise in app prices on Apple’s store [credit: Apple]


“It was certainly inevitable that Apple would change the price point for apps in the App Store to reflect currency changes,” commented Ian Fogg from the IHS Technology consultancy.

“But this is a normal part of the way the store works because it does not have dynamically changing prices that would change gradually.”

The cost of a $0.99 app will become 80 rupees in India, representing a 33% rise from the previous price of 60 rupees.

In Turkey it will change from 2.69 to 3.49 lira, which is a gain of 30%.

The news site 9to5Mac was first to report the development.

It said the change would occur over the next seven days.

Apple has also altered the cost of apps in Romania and Russia to take account of local changes to VAT made at the start of the year.

Published by: BBC News