Category Archives: Product Information

**Product Recall** Apple Three-Prong AC Wall Plug Adapter

Affected Model.

Apple has determined that, in very rare cases, the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched. This wall plug adapter shipped from 2003 to 2010 with Mac and certain iOS devices, and was also included in the Apple World Travel Adapter Kit.

Customer safety is always Apple’s top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new adapter, free of charge. We encourage customers to exchange their wall plug adapter using the process below.

Identifying your wall plug adapter

Compare your adapter to the images below. Affected three-prong wall plug adapters are white, with no letters in the inside slot where it attaches to an Apple power adapter. New adapters are white with gray on the inside portion that attaches to the power adapter.

Note: Apple USB power adapters are not affected by this

Exchange Process

Please choose one of the following options below. We will need to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance. Finding your device serial number is easy.

Customers who purchased an Apple World Travel Adapter Kit should use one of the options above to exchange their affected three-prong wall plug adapter.

Additional Information

This program does not affect your statutory or warranty rights.

AC wall plug adapters designed for use in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil may be part of the Apple AC Wall Plug Adapter Recall Program.

Safety Warning ⚠️ As increasing rise in USB Plug Exploding⚠️

We have heard about a rise with cheap counterfeit USB Plugs Exploding while been plugged in to the mains, The plugs are overheating and exploding out of the socket across the room which could cause severe injuries should it make contact with anybody.

Credit: WhizzKid Repairs

Credit: WhizzKid Repairs

Please be sure to check all accessories and make sure there safe to use. WhizzKid Repairs do not handle these accessories and only use safe mark products.

The plug in the above picture is a plug that was sourced from China by WhizzKid Repairs and it clearly shows how dangerous the products really are.

How do they get away with selling this kind of products in the UK!

Stay Safe Guys

New iPhone XS 2018 release date, price & specs rumours

Apple will be launching its next iPhone at an event on 12th September. Here’s all the news and rumours about Apple’s new iPhones for 2018 (aka iPhone XS or iPhone X Plus): their release date, new features, design, price & tech specs

Picture Credit: Apple Website

Apple’s next batch of iPhones will be announced at a launch event on 12 Sept in California. We expect to see three new iPhone X-style handsets, including a larger iPhone X Plus and a cheaper LCD model.

Apple hasn’t officially stated that iPhones will be unveiled – the web page merely calls it an ‘Apple Special Event from the Steve Jobs Theater’ – but it’s an extremely safe bet. The lack of a new iPhone would disappoint fans, analysts and journalists, and lead to a drop in Apple’s share price.

If you want to know more about the forthcoming phones, you’ve come to the right place. In this article we round up all the news about the new iPhones’ release date, names, prices, design changes, tech specs and new features. Red and blue dummy models have leaked, while multiple sources now predict Apple Pencil support.

You can add the event to your calendar by clicking this link

Damaged or blocked iPhones needed?

Do you have a old damaged iPhone in your drawer that your no longer going to use? Have you forgotten you Apple ID causing it to be dead due to activation lock?

We are looking for iPhone 5 and upwards so we can test all our products before sending them to customers

If you do have some then we kindly ask you to notify us and tell us what you have and we will be happy to chat. PLEASE NOTE WE DO NOT BUY STOLEN MOBILES

You can email us at whizzkidrepairs@gmail.com or go to http://www.whizzkidrepairs.co.uk and go to the contact us page.

Thank you for your cooperation

The only official Snapchat instruction manual is buried in its IPO filing

Snap Inc. filed to go public today, and part of the paperwork involved in setting up its initial public offering includes visual descriptions of how the Snapchat app actually works. This is neat development, if only because Snap has long prized its obtuse design as a hip badge of honor for younger smartphone owners. Now, these illustrations are offering a fascinating inside look at how every facet of Snapchat is built and to what end. It will surely be useful for the many Wall Street investors who have likely never used Snapchat and would be incapable of wrapping their heads around it even if they tried.For all the flak CEO Evan Spiegel and crew have gotten over the years for “bad design” or “crappy UI,” these descriptions also make clear that every part of the app has a distinct purpose and every screen a carefully constructed layout. Here, for instance, is how Snapchat constructs its home screen, which notably was the first mainstream social app to open straight into a camera:

Credit: Snap Inc


It’s also a testament to the ever-expanding complexity of the app that Snap put together multiple versions of these diagrams to fully explain every bit of the software. There’s illustrations detailing how lenses work, including sponsored lenses from companies like Taco Bell. There’s also detailed breakdowns of the “send to…” screen and the chat window.

Here’s the rest of the illustrations found in Snap’s S-1 filing, which you can read in full here

By Nick Statt – The Verge

Do This One Thing On Your iPhone To Save Your Life

Aren’t iPhones incredible? Not only can you look at the Internet all day long, your iPhone is capable of so much more. For example, ‘Word Lens’ means you can point it over a foreign word and get it translated in real time… plus your iPhone could save your life one day.
Doctors are urging iPhone users to do this one small thing immediately for one simple reason – it could be a lifesaver.

What is it?

It’s basically the Emergency app – in the bottom left hand corner you can dial 999 but it lets you store all your Medical ID – like your blood type, any allergies you may have – and also a next of kin.

Doctors can access all this info even if your phone is locked.

Most people who end up in hospital with a locked phone and no info in their Medical ID – and having that info to hand could save precious minutes in an emergency.

It only takes two minutes – so update this info on your phone ASAP!

But before you go praising your iPhone and cuddling it into your chest, remember cell phones aren’t just lifesavers. They can have some negative effects too.

They make us more stressed – which is ironic as they’re supposed to make things easier and make us feel more connected than ever.

But they make us feel like we can never “switch off” and unwind – so try and have a digital detox once in a while and you’ll realise how much you were missing out on.

Mobile phones can also cause chronic neck and back pain.

Uh oh! It’s all that hunching over the phone, scrolling for hours on end, going from Instagram to Snapchat to checking your emails then back to Facebook. Remember to stretch once in a while.

People are also reporting increased migraines, headaches and blurry vision.

Like with your laptop of computer, you should try and look up every ten or fifteen minutes from the screen. This lets your eyes adjust. Being on your phone right before bed can also lead to sleeping problems – if you can try and put it down an hour before bed, that would be idea. If that’s just never going to happen, you can put it on “Night Mode” – it’s in Settings. You can even time it to go into Night Mode at night. It changes the colour of the screen and it will help your eyes and your sleep.

Apparently there is more bacteria on iPhones than toilets.

Gross! Considering we put it to our ear every day, give it a wipe with antibacterial spray every so often.

And mobile phones also cause car accidents.

Goes without saying that you shouldn’t use it when you’re driving.

Words Laura Hamilton

Featured Image Credit: PA Images

Apple Investigating Issue With AirPods Randomly Disconnecting During Calls

Apple is investigating multiple reports from iPhone owners of AirPods randomly disconnecting and reconnecting during calls, MacRumors has learned.

A long thread on Apple’s Support Communities website has been generated by AirPods users who are regularly experiencing Bluetooth connection dropouts during phone calls, despite the fact that the wireless earphones almost never lose their connection when used to listen to music or anything else.

At present, the issue appears to be limited to iPhone 6s and iPhone 6s Plus devices, with several users reporting no such problems after upgrading to an iPhone 7. MacRumors was also unable to replicate the problem on Apple’s latest handset.

Initial reports suggested the dropout issue only occurs if users also have an Apple Watch paired to their iPhone, but MacRumors was able to replicate the problem with a Fitbit Blaze, suggesting a more general conflict when other Bluetooth devices are also connected.

Unpairing and then repairing the AirPods does not appear to solve the problem, neither does rebooting nor resetting the iPhone. Until Apple offers a solution, users are advised to use only one AirPod for conducting calls, as the dropouts only seem to occur when both earpieces are in use.

By Tim Hardwick -MacRumors